PT Sunlight Information Technology | IT Support Service
Software, Surabaya, ITConsultant
sunlight information technology, information, indonesia, it, service, Custom Software Development, IT Consulting, Surabaya Software, Inventory System, Customer Relationship Management,
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IT Support Service

Business Challenge

We understand that as an entrepreneur your time and resource are precious and you need to focus on what’s important. Managing IT environment can be quite difficult and time consuming.

“The key to success is to focus our conscious mind on things we desire not things we fear.”
– Brian Tracy

What Can We Do?

We believe that IT should be easy to use, just click and play. Sunlight IT achieve the responsiveness by providing proactive approach to support and maintain your IT environment. This allow more up time for your IT service and less things to worry about during critical time.

Server Maintenance

Service support maintenance is a proactive service to boost the availability of the server and thus improve your server’s efficiency in serving your business Server maintenance activity includes:

  • Regular visit for server performance check and hardware clean up.
  • Configure settings and data back-up execution.
  • Disk Integrity Check.
  • Hard disk space monitoring.
  • Antivirus Scanning in server.
  • Server Event Log and Statistic Monitoring
  • Performance Management dan Monitoring.
    Monitoring server’s performing and notifying client’s if hardware or software upgrade is recommended.
  • Conducting User Management and User Policy in network.
  • Maintenance activity be done outside of business hours in order to not disrupting your day to day business operations.

 

This maintenance activity will be performed on monthly basis on site.

Workstation Maintenance

Maintenance service is performed to ensure user’s PC is reliable. This service includes:

  • PC hardware clean up.
  • Back up settings configuration and executions.
  • Antivirus scanning in user’s PC.
  • Documentation of Network Environment settings and Assets.
  • Network bandwidth monitoring.
  • PC Repair.
  • Network Issue Troubleshooting.

 

This maintenance activity will be performed on monthly basis on site.

A peace of mind is when you know that whenever something goes wrong, help is just one phone call away. Sunlight IT is a part that you can trust to support your IT operations so you can focus on your business.